Frequently Asked Questions (FAQ)
๐พ Orders & Products
Are your shirts made to order?
Yes! All our shirts are made to order, meaning each item is printed especially for you after you place your order. This allows us to reduce waste and deliver unique, high-quality designs for Jack Russell lovers.
Any orders made after 4:00 p.m. will be processed the next day.
What sizes do you offer?
We offer a wide range of unisex sizes. Please refer to the size chart on each product page before ordering, as we are unable to accept returns for incorrect sizing.
Do your shirts run true to size?
Our shirts are true to size with a relaxed unisex fit. If you prefer a looser fit, consider sizing up.
๐ Shipping
Do you offer free shipping?
Yes! ๐ We offer FREE U.S. shipping on all orders shipped within the United States.
How long does shipping take?
Production time: 2โ5 business days.
Shipping time (U.S.): 3โ5 business days.
You can expect your order within 5โ10 business days total. Delivery times may vary during peak seasons.
Any orders made after 4:00 p.m. will be processed the next day.
Do you ship internationally?
At the moment, we ONLY ship within the United States. International shipping options may be added in the future.
๐ณ Payments
What payment methods do you accept?
- PayPal
- Credit & debit cards (Visa, Mastercard, AmEx) through PayPalโs secure checkout
You do not need a PayPal account to pay with a credit or debit card.
Is my payment information secure?
Absolutely. All payments are processed through PayPalโs secure and encrypted system, ensuring your information is protected.